
Frequently asked questions
What ls the cancellation policy?
• No-shows or cancellations within 24 hours of the appointment will incur a $30 fee.
• Please arrive no later than 15 minutes after your scheduled appointment time. Arrivals more than 15 minutes late will be considered a no-show or cancellation.
• Appointments can be rescheduled at any time before the appointment starts.
What's the preferred payment method?
You will pay in person using cash, Venmo, Zelle, or Cash App. The credit card on file, requested prior to booking, is for security purposes only—to prevent cancellations, no-shows, or non-payment scenarios.
Can I reschedule?
Yes, you can reschedule anytime before your appointment starts. Please reach out to service@kandinails.info to reschedule.
Please note: Once the appointment starts, rescheduling will no longer be available. You will have two options:
Arrive within 15 minutes of your appointment time.
Cancel your appointment with a $30 fee.
